FCM Products

Privacy Policy

Effective Date: March 27, 2026

FCM Products ("FCM", "we", "our", or "us") is committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at fcmproducts.com, submit a quote request, or otherwise engage with us.

By using our website or submitting any form or inquiry, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you voluntarily provide when you:

• Submit a request for quote (RFQ) or contact form
• Sign up for email communications or product updates
• Interact with our Google Ads lead forms
• Communicate with our sales or support team

This information may include your name, business name, email address, phone number, job title, and details about the products or services you are inquiring about.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and general location data
• Browser type and operating system
• Pages visited and time spent on the site
• Referring URLs and search terms

This information is collected using cookies, web beacons, and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to quote requests, inquiries, and customer service communications
• To process and fulfill orders and transactions
• To send product updates, promotional materials, and relevant communications (where you have opted in)
• To improve our website, products, and services
• To comply with legal obligations
• To detect and prevent fraud or other unauthorized activity

3. How We Share Your Information

FCM Products does not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We may share information with trusted vendors who assist us in operating our website, processing transactions, or delivering communications (e.g., email platforms, CRM tools). These parties are contractually obligated to keep your information confidential.
• Legal requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you on return visits and understand how you use our site.

You can control cookie settings through your browser. Note that disabling cookies may affect the functionality of certain parts of our website. We also use Google Analytics and Google Ads tracking tools, which may set their own cookies. For more information on how Google uses data, visit google.com/policies/privacy/partners.

5. Email Communications

If you have provided your email address to FCM Products, we may send you transactional emails (such as quote confirmations and order updates) and, where you have opted in, marketing communications about our products and promotions.

You may opt out of marketing emails at any time by clicking the unsubscribe link in any email we send, or by contacting us directly at the information below. Opting out of marketing emails will not affect transactional communications related to your orders or inquiries.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, and comply with applicable legal obligations. When information is no longer needed, we securely delete or anonymize it.

7. Data Security

FCM Products takes reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

9. Third-Party Links

Our website may contain links to third-party websites. FCM Products is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

FCM Products

Website: fcmproducts.com

Email: connect@fcmproducts.com

Phone: 305-273-1231

Address: 13727 SW 152nd St. #127, Miami, FL 33177, USA

This policy was last updated on March 27, 2026.

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